Returns & Exchanges
At Galaxy Auto, we want you to be completely satisfied with your fashion-forward purchase. If your new apparel doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Galaxy Auto account and select the order you wish to return to receive a prepaid shipping label and authorization form.
- 2.Package Your Items
Place the unworn, unwashed items with original tags still attached into the original shipping box or a secure mailing bag.
- 3.Ship It Back
Affix the prepaid label to the outside of your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days to your original payment method.